In this article you will learn how to print a document to a WorkPlace printer using the ezeep for Desktop app on Windows and Mac OS X. You will need to log into ezeep with the credentials you created during onboarding.
If you don’t have credentials or forgot what they are, see How do I create an ezeep account?.
We recommend printing from the ezeep web portal but you can also download ezeep for Desktop app to print from your computer. See the links below to get started:
- Printing from the ezeep web portal
- Printing from the ezeep for Desktop Windows app
- Printing from the ezeep for Desktop Mac OS X app
Printing from the ezeep for Desktop Windows app
To print natively from any app on Windows, download the ezeep for Desktop app from ezeep.com/download. The installer will require an administrator password so you may need to speak with your company's IT if you don't have permission.
1. Follow the ezeep Installer instructions to install the ezeep for Desktop app.
2. Once installed, you can find the ezeep app in the task bar.
3. Log in with your ezeep credentials to enable native printing.
4. To print, press Ctrl-P to see the print settings. The printers beginning with “[e]” such as “[e] Convene NYC - 101 Greenwich - 5th Floor MFP color” are the ezeep printers on the specified floor.
5. Click Print to queue your document.
6. When you’re ready to print your document, click on the ezeep icon in the task bar and click Manage account… to open portal.ezeep.com. Click on History, identify your document’s name in the queue and click Print Now. You may need to wait a couple of minutes for the printer to warm up and release your document.
7. Alternatively, you can release your document from the email notification.
Printing from the ezeep for Desktop Mac OS X app
To print natively from any app on Mac OS X, download the ezeep for Desktop app from ezeep.com/download. The installer will require an administrator password so you may need to speak with your company's IT if you don't have permission.
1. Follow the ezeep Installer instructions to install the ezeep for Desktop app.
2. Once installed, you can find the ezeep app in the menu bar.
3. Log in with your ezeep credentials to enable native printing.
4. To print, press Command-P (⌘) to see the print settings. The printers beginning with “[e]” such as “[e] Convene NYC - 101 Greenwich - 5th Floor MFP color” are the ezeep printers on the specified floor.
5. Click Print to queue your document.
6. When you’re ready to print your document, open the ezeep app and click Print Now. You may need to wait a couple of minutes for the printer to warm up and release your document.
7. Alternatively, you can release your document from either the email notification or ezeep portal "History" page.
