If your desk is not moving up or down, please follow the steps below to reset it:
- Press the up and down arrows at the same time and hold them until you hear a beep.
- Press the down arrow key and hold until the table is at its lowest position.
- Press the up arrow to adjust your desk's height.
If your desk only moves down but won’t go up, please try these steps:
- Press the down arrow key and hold until the table is at its lowest position.
- Continue holding until you hear the beep.
- Press the up arrow to adjust your desk's height.
If your desk does not reset after following the above steps, please notify the on-site staff at the Convene reception desk or email workplace@convene.com.